RT3.0.6 and LDAP

Hi people,

I’ve got most of it working now, the only thing I need is an autohandler that
works for 3.0.6. I have one that works for 3.0.4 (at least, I trust John
Jasen that he sent the working files to the list ;-)), but I can’t get it to
work with 3.0.6.

So, LDAP authentication works, but now, how do I make RT understand it? I’m
not a Perl-monger, I can read it a bit, that’s all. I hope someone can help
with this.

Kind regards,
Tim Stoop

Take a look at this:

http://lists.fsck.com/pipermail/rt-users/2003-September/016887.html

I posted some things about LDAP in september…
This is also John Jasen’s source :wink:

Samuel-----Original Message-----
From: Tim Stoop [mailto:cvd@il.fontys.nl]
Sent: Tuesday,04 November,2003 17:51
To: rt-users@lists.fsck.com
Subject: [rt-users] RT3.0.6 and LDAP

Hi people,

I’ve got most of it working now, the only thing I need is an autohandler
that works for 3.0.6. I have one that works for 3.0.4 (at least, I trust
John Jasen that he sent the working files to the list ;-)), but I can’t
get it to work with 3.0.6.

So, LDAP authentication works, but now, how do I make RT understand it?
I’m not a Perl-monger, I can read it a bit, that’s all. I hope someone
can help with this.

Kind regards,
Tim Stoop

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Hi people,

I’ve got most of it working now, the only thing I need is an autohandler that
works for 3.0.6. I have one that works for 3.0.4 (at least, I trust John
Jasen that he sent the working files to the list ;-)), but I can’t get it to
work with 3.0.6.

been a bit busy … I will confirm that I sent you the right autohandler
when I get a break.

So, LDAP authentication works, but now, how do I make RT understand it? I’m
not a Perl-monger, I can read it a bit, that’s all. I hope someone can help
with this.

RT … at least in what I’ve created, autocreates an RT (mysql) account
for the user, leaving the password auth to apache (which leaves it to
LDAP).

In my config, the user does not automatically have the “let this user be
granted rights” box checked, and thus can’t get very far. You may also
have to specifically grant them access to queues.

Take a look at this:

http://lists.fsck.com/pipermail/rt-users/2003-September/016887.html

I posted some things about LDAP in september…
This is also John Jasen’s source :wink:

Thanks. But can you also tell me how I can decode the attachments that are
listed there?

Kind regards,
Tim Stoop

RT … at least in what I’ve created, autocreates an RT (mysql) account
for the user, leaving the password auth to apache (which leaves it to
LDAP).

In my config, the user does not automatically have the “let this user be
granted rights” box checked, and thus can’t get very far. You may also
have to specifically grant them access to queues.

I’m not that far at the moment… Could you please take a look at
http://lists.fsck.com/pipermail/rt-users/2003-November/018167.html and tell
me if this rings any bells? I get that error right after logging in and I
have no clue on how to fix it.

I really should go and teach myself Perl, but I’d really like to have RT
working first… Thanks for all the help already.

Kind regards,
Tim Stoop

I’m not that far at the moment… Could you please take a look at
http://lists.fsck.com/pipermail/rt-users/2003-November/018167.html and tell
me if this rings any bells? I get that error right after logging in and I
have no clue on how to fix it.

sorry, no bells.

the autohandler I sent to you doesn’t even have a line 228. :frowning:

I’m not that far at the moment… Could you please take a look at
http://lists.fsck.com/pipermail/rt-users/2003-November/018167.html and
tell me if this rings any bells? I get that error right after logging in
and I have no clue on how to fix it.

sorry, no bells.

the autohandler I sent to you doesn’t even have a line 228. :frowning:

I know, that’s the tricky part about it… It doesn’t have a line 228 here
either! It stops at 225…

Sincerely,
Tim Stoop