RT2 Severe Speed and Performance Problems - HE LP - Urgent

What version of Mason are you using? Versions 1.10 and 1.11 have a memory
leak bug that was fixed in 1.12.
See the Mason FAQ section on memory leaks for more info:
http://www.masonhq.com/docs/faq/ http://www.masonhq.com/docs/faq/-----Original Message-----
From: Gororo, Hillary [mailto:HGororo@chartercom.com]
Sent: Wednesday, September 04, 2002 12:37 PM
To: rt-users@lists.fsck.com
Cc: 'Nathan Evans’
Subject: [rt-users] RE: RT2 Severe Speed and Performance Problems - HELP -
Urgent
Importance: High

Hi Everyone,
I have been running RT2 for some time but I am still pretty much a beginner.
In the beginning it ran fine but over the last month it is very very slow,
to non-responsive. Using the TOP utility I have been able to pinpoint
serious memory leakage with my httpd processes.

Some specifics

I have apache 1.3.26 and mod_perl 1.26 installed. My MaxRequestsPerChild is
set to 30.
I am running on solaris 8 , 18GBHD and 512MB RAM

Raw sql data access is fast. Commandline interface seems fine. I have no
customized scripts running on this server yet. MySQL is a default install
per RT2 install documentation. I have approx. 25,000 tickets in RT2. RT-
mailgate also seems fine.

Please help. MY httpd processes start creep from 20M to approx 160M

Thank for all your help

Hillary

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