Rt2 -> rt3 error (Wide character in subroutine entry)

RT Users
1

I’m trying to do an rt2 to rt3 conversion with a completely new system.
The old system is redhat 7.2/apache1/modperl1, the new one is redhat
9/apache2/modperl2. I’m assuming the error I’m getting is because of a
perl 5.8 unicode thing:

—(snip!)—
Importing users
u.u.u.u.u.u.u.u.u[Tue Jul 8 14:29:55 2003] [crit]: Wide character in
subroutine entry at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 154.
(/opt/rt3/lib/RT.pm:242)
—(snip!)—

Any suggestions on how to fix it?

We put a lot of thought into our defaults. We like them. If we
didn’t, we would have made something else be the default. So keep
your cotton-pickin’ hands off our defaults. Don’t touch. Consider
them mandatory. “Mandatory defaults” has a nice ring to it.

2

I’m seeing something similar here, but only when it attempts to import tickets:

-snip-
.t-146
[Fri Jul 11 06:18:07 2003] [crit]: Wide character in subroutine entry at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 154.
(/opt/rt3/lib/RT.pm:242)
-snip-

Same situation as below, rh9/apache2/modperl2.

Any ideas?

Daniel-----Original Message-----
From: Benjamin Reed [mailto:ben@oculan.com]
Sent: Wednesday, July 09, 2003 12:46 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] rt2 → rt3 error (Wide character in subroutine
entry)

I’m trying to do an rt2 to rt3 conversion with a completely new system.
The old system is redhat 7.2/apache1/modperl1, the new one is redhat
9/apache2/modperl2. I’m assuming the error I’m getting is because of a
perl 5.8 unicode thing:

—(snip!)—
Importing users
u.u.u.u.u.u.u.u.u[Tue Jul 8 14:29:55 2003] [crit]: Wide character in
subroutine entry at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 154.
(/opt/rt3/lib/RT.pm:242)
—(snip!)—

Any suggestions on how to fix it?

We put a lot of thought into our defaults. We like them. If we
didn’t, we would have made something else be the default. So keep
your cotton-pickin’ hands off our defaults. Don’t touch. Consider
them mandatory. “Mandatory defaults” has a nice ring to it.

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