RT2 install problem

Matthew_Frick · July 24, 2001, 7:58am

Apache starts up but wont serve webpage correctly.

gives…

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, danmc@chariot.net.au and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.20 Server at auxdev.chariot.net.au Port 80

error in log…
Can’t locate object method “new” via package “RT::Handle” at /usr/local/rt2/lib/RT.pm line 13

system is…

linux 7.1

RT 2.0.1

Perl 5.6.1

any help would be appreciated.

Matthew Frick

mfrick@chariot.net.au

Jeff_Sumner · July 24, 2001, 4:33pm

RT::Handle uses
$perl/DBIx/SearchBuilder/Handle
for it’s new method.
The only suppported database types are case sensitive Oracle Pg and mysql.
Make sure your database type is not MySQL

Jeff Sumner - jeffsum@us.ibm.com
IBM Global Services - PartnerCommerce/Servers

“Matthew Frick” mfrick@chariot.net.au@lists.fsck.com on 07/24/2001
02:58:06 AM

Sent by: rt-users-admin@lists.fsck.comTo: rt-users@lists.fsck.com
cc:
Subject: [rt-users] RT2 install problem.

Apache starts up but wont serve webpage correctly.

gives…

Internal Server Error

The server encountered an internal error or misconfiguration and was unable
to complete your request.

Please contact the server administrator, danmc@chariot.net.au and inform
them of the time the error occurred, and anything you might have done that
may have caused the error.