RT2 fresh install issue?

Hi All,

I have been re-installing and moving our server which runs RT2 this
weekend. Everything on the surface seems fine, all the dependencies
check out, the RT2 web interface works fine, and everything else seems
happy.

The only problem is that when qmail tries to deliver any incoming email,
I am being presented with:

Can’t_locate_object_method_"output_prefix"via_package"MIME::Parser"at/usr/local/rt2/lib/RT/Interface/Email.pm_line_240./

I have googled and rtfm’d for a few hours now and am not coming up with
anything … so if anyone could please give me an insight it would be
greatly appreciated.

Thanks,

Simon.

Hi Jesse,

6.106, the latest version installed through CPAN.

Did you hand install that or did CPAN install it for you?
That’s untested ALPHA code that shouldn’t be automatically installed.
You need to be running the production code. (5.something)

-j

Do I need to downgrade ?

Cheers,

Simon.

What MIME::Tools are you using?

Hi All,

I have been re-installing and moving our server which runs RT2 this
weekend. Everything on the surface seems fine, all the dependencies
check out, the RT2 web interface works fine, and everything else seems
happy.

The only problem is that when qmail tries to deliver any incoming email,
I am being presented with:

Can’t_locate_object_method_"output_prefix"via_package"MIME::Parser"at/usr/local/rt2/lib/RT/Interface/Email.pm_line_240./

I have googled and rtfm’d for a few hours now and am not coming up with
anything … so if anyone could please give me an insight it would be
greatly appreciated.

Thanks,

Simon.


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Simon Woodward sw-lists@onyx.net
Onyx Internet

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

“JV” == Jesse Vincent jesse@bestpractical.com writes:

JV> On Sun, Jun 08, 2003 at 11:40:40AM +0100, Simon Woodward wrote:

Hi Jesse,

6.106, the latest version installed through CPAN.

JV> Did you hand install that or did CPAN install it for you?
JV> That’s untested ALPHA code that shouldn’t be automatically installed.
JV> You need to be running the production code. (5.something)

Unfortunately, it is not properly file named so that CPAN ignores it.
Is saw “ALPHA” in the file name and ran the other direction…