RT with Long email

Hi,

I have RT4.2.12 running successfully with incoming and outgoing email. But
when I have more reply in the email (Ticket) it doesn’t be displayed in RT
and I have this message “The body of the message is not displayed because it
is too long”

Please help me

Thanks a lot.

Hi,

Try adding the following lines in your RT_SiteConfig.pm

Set ($ MaxInlineBody, 1024000);
Set ($ FriendlyFromLineFormat, “”% s \ “<% s>”);
Set ($ MaxAttachmentSize, 10000000);

Att,
Anilton Junior2016-03-11 10:30 GMT-03:00 wajdi wajdi.othmaniyah@gmail.com:

Hi,

I have RT4.2.12 running successfully with incoming and outgoing email. But
when I have more reply in the email (Ticket) it doesn’t be displayed in RT
and I have this message “The body of the message is not displayed because
it is too long”

Please help me

Thanks a lot.


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