RT warning "Couldn't enable user xxxx"

To List,

I continue to get this warning in my rt.log:

[Thu Sep 9 16:31:42 2010] [warning]: Couldn’t enable user 9664
(/opt/rt3/bin/…/lib/RT/User_Overlay.pm:1143)

This is an odd message as this user is an LDAP approved user that is on the
User Table as a “Privileged” user.

So, why the warning?

Kenn
LBNL

To List,

I continue to get this warning in my rt.log:

[Thu Sep 9 16:31:42 2010] [warning]: Couldn’t enable user 9664
(/opt/rt3/bin/…/lib/RT/User_Overlay.pm:1143)

Hi Kenneth,

Did you find a fix for that? I am seeing it too

This is an odd message as this user is an LDAP approved user that is on the
User Table as a “Privileged” user.

So, why the warning?

Kenn
LBNL

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif,

I believe this was fixed in a later release.

Kenn
LBNLOn Thu, May 26, 2011 at 1:09 PM, Asif Iqbal vadud3@gmail.com wrote:

On Thu, Sep 9, 2010 at 12:53 PM, Kenneth Crocker kfcrocker@lbl.gov wrote:

To List,

I continue to get this warning in my rt.log:

[Thu Sep 9 16:31:42 2010] [warning]: Couldn’t enable user 9664
(/opt/rt3/bin/…/lib/RT/User_Overlay.pm:1143)

Hi Kenneth,

Did you find a fix for that? I am seeing it too

This is an odd message as this user is an LDAP approved user that is on
the
User Table as a “Privileged” user.

So, why the warning?

Kenn
LBNL

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Hmm… I am using rt 4On May 26, 2011 5:23 PM, “Kenneth Crocker” kfcrocker@lbl.gov wrote:

Asif,

I believe this was fixed in a later release.

Kenn
LBNL

On Thu, May 26, 2011 at 1:09 PM, Asif Iqbal vadud3@gmail.com wrote:

On Thu, Sep 9, 2010 at 12:53 PM, Kenneth Crocker kfcrocker@lbl.gov wrote:

To List,

I continue to get this warning in my rt.log:

[Thu Sep 9 16:31:42 2010] [warning]: Couldn’t enable user 9664
(/opt/rt3/bin/…/lib/RT/User_Overlay.pm:1143)

Hi Kenneth,

Did you find a fix for that? I am seeing it too

This is an odd message as this user is an LDAP approved user that is on
the
User Table as a “Privileged” user.

So, why the warning?

Kenn
LBNL

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

I’m also getting this warning in RT 4.0.0 (an installation that has been
upgraded since 3.8.8). It shows a different file and line number though:

[warning]: Couldn’t enable user 79 (/opt/rt4/sbin/…/lib/RT/User.pm:1065)

The user is already privileged and was added via LDAP, which is consistent
with the above reports.
View this message in context: http://old.nabble.com/RT-warning-"Couldn't-enable-user-xxxx"-tp29669037p32356955.html

I’m also getting this warning in RT 4.0.0 (an installation that has been
upgraded since 3.8.8). It shows a different file and line number though:

[warning]: Couldn’t enable user 79 (/opt/rt4/sbin/…/lib/RT/User.pm:1065)

The user is already privileged and was added via LDAP, which is consistent
with the above reports.

It’s a useless warning that will be removed in a future release of
RT-Authen-ExternalAuth

-kevin