RT VMWare appliance

[snip]

Joop
PS:
One thing I forgot to mention is that his VM has a patched SearchBuilder
which will use Oracle Text searching on ticket content, which means that
you don’t have to wait minutes for a search on ticket contents :wink:

Could we integrate that patches into SB and may RT and don’t brake
backward compatibility of the SB? :slight_smile:
I’ll post it to this list. Someone might need to clean it up a little
since it contains some internal decisions aswell. For example: we were
not happy with the fact that ‘%’ were pre and post pended to queries
when asking for ‘contains’. In principle this is correct behaviour but
we rather specify ourselves the wildcards, besides doing the former
leads to full table scans.

Joop

Joop van de Wege JoopvandeWege@mococo.nl