When I go to change the owner of a ticket, only a few users show up, as
in this screenshot:
However, when viewing the privileged users, there are many more, as in
What is the reason for this disparity, and can I fix it. I’ve looked at
the user tables in the rt3 database and I see nothing different between
multiple users except for their id’s and creators.
My main problem is that no one can assign tickets to me right now, along
with a couple of other coworkers.
smime.p7s (3.17 KB)