Hi John,
It looks that you are almost there. You overcame the site_config issue.
I don’t recall you RT version. However, please install the new
RT-Authen-ExternalAuth-0.08.
You can download it from:
http://search.cpan.org/CPAN/authors/id/F/FA/FALCONE/RT-Authen-ExternalAuth-0
.08_01.tar.gz
This might solve the issue you are having.
Best,
Luis Avendaño
Grupo Latinoamericano ACM
Message: 3Date: Mon, 18 Apr 2011 08:42:48 -0700 (PDT)
From: “john s.” fireskyer@gmx.de
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i
need for
Message-ID: 31425121.post@talk.nabble.com
Content-Type: text/plain; charset=us-ascii
Greetign Raphael i have changed this … and nothing happens …
here is an outline from my apachelogfile:
[Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:33 2011] [debug]: Calling UserExists with $username
(RT-USER) and $service (My_LDAP)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:105)
[Mon Apr 18 15:33:33 2011] [debug]: UserExists params:
username: RT-USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:274)
[Mon Apr 18 15:33:33 2011] [debug]: LDAP Search === Base: ou=SBAOU
Unit,dc=srv41,dc=sbah,dc=local == Filter:
(&(ObjectClass=*)(sAMAccountName=RT-USER)) == Attrs: cn,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:304)
[Mon Apr 18 15:33:33 2011] [debug]: User Check Failed :: ( My_LDAP ) RT-USER
User not found
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:318)
[Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)
[Mon Apr 18 15:33:33 2011] [error]: FAILED LOGIN for RT-USER from
192.168.112.1 (/opt/rt3/bin/…/lib/RT/Interface/Web.pm:424)
[Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:33 2011] [debug]: SSO Failed and no user to test with.
Nexting
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:92)
[Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)
[Mon Apr 18 15:33:34 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:34 2011] [debug]: SSO Failed and no user to test with.
Nexting
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:92)
[Mon Apr 18 15:33:34 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User) (/opt/rt3/local/
so as far as i can see he find the user … but the user check fails… but
i don’t know what does it mean exactly
ps: i thought perl doesn’t pay much attention on spaces …
best regards john s.
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