She’s doing a simple search. Owner = $USER, Status = Open. It’s really ANY custom search that she runs. I made sure she cleared out the search window before creating a new one, but that doesn’t seem to help any.
- What is the information she is trying to get? If she is trying to pull
-a Custom Field from tickets in the queue and she does not have
-“SeeCustomField” for that CF, then it won’t work. Permissions are part
-of the checks Query goes thru for seeing data. Hope this helps.
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