I have tried most thing to get 3.8.1 running without success so I have
done the following
- installed fedora 9 as a clean install
- yum update
- yum install rt3
This has been explained to you already, you can’t use localhost to
anyone else than you. I.e., localhost will be different for different
machines. You have to use your machines ip-address. The sooner you get
rid of localhost the sooner you are little bit closer to a working system.
it installed it in /usr/share/rt3/html
That is the default yes. Except the directory is just /usr/share/rt3/ in
next I downloaded rt-3.8.1.tar.gz
Why, when you installed RT already through packet management system?
- ./configure --prefix=/usr/share/rt3/html
what is “html” doing at the end of the path? Was it really installed in
that directory by yum?
- make fixdeps
- make upgrade
- upgraded the database
the problem is if i now run http://localhost/rt3 i still get version 3.6.6
Yes because you installed the new version to /usr/share/rt3/html
if I now change in/etc/httpd/conf.d/rt3.conf
PerlRequire /usr/share/rt3/http/bin/webmux.pl i get 404 not found
Do you have webmux in that directory you specified. The path with my
install is /opt/rt/sbin/webmux.pl
Why you have to have localhost as the address? You need to understand
apaches configuration files to be able to configure the address to your
What I would do is to make a clean install if you don’t have tickets or
anything yet. And follow the instruction closely. I had some problems
too with upgrade but they were because I had an older RT instance
configured on the same server, so it’s better you remove all traces of
RT from httpd.conf I think.