RT Upgrade

RT Users
1

I just upgrade my RT 3.2.3 to RT 3.4.4.

Backuped the rt3 database with mysqldump and restored it onto the RT 3.4.4
but some data doesn’t appear to be in place.

Some missed data:

  • I don’t see the History of each tickets

  • Custom Fields are missed

  • Disables users doesn’t appear.

Any Clue??

Sebastian

2

I just upgrade my RT 3.2.3 to RT 3.4.4.

…did you follow the directions in the README to upgrade the database?

  • Alex
3

Seems to be a bad db, just tried with an older one I did OK.

Thanks for the help!

CheersDe: chmrr@zoq-fot-pik.mit.edu [mailto:chmrr@zoq-fot-pik.mit.edu] En nombre
de Alex Vandiver
Enviado el: Martes, 06 de Septiembre de 2005 05:21 p.m.
Para: sebastian@switchingnetworks.com.ar
CC: rt-users@lists.bestpractical.com
Asunto: Re: [rt-users] RT Upgrade

I just upgrade my RT 3.2.3 to RT 3.4.4.

…did you follow the directions in the README to upgrade the database?

  • Alex

No virus found in this incoming message.
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Version: 7.0.344 / Virus Database: 267.10.18/91 - Release Date: 06/09/2005

4

Hello all.

I use request tracker 3.0.8 and I want upgrade to debian
version request-tracker3.4_3.4.1-2_all.deb.

Can I do it?

Thanks you for answer.

Honza.

5

Hello all.

I use request tracker 3.0.8 and I want upgrade to debian
version request-tracker3.4_3.4.1-2_all.deb.

Can I do it?
I know that you can upgrade from 3.0 to 3.4 when you installed RT
yourself. So upgrade is possible, but I don’t know how well deb
packages at this point. Main thing in upgrade is DB schema.
You can do next things:

  1. upgrade DB with scripts from RT 3.4 tarball
  2. install deb package and configure it to use DB you have

Don’t forget to backup. There is no scripts to downgrade.

Thanks you for answer.

Honza.

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