RT Ticket History Search

Greetings List Members,

Does anyone know how to search through the ticket history. I’m trying
to trace all the tickets that a particular user has worked on and not
necessarily closed, possibly handed over to another user,
is there a way to do this via the front or back end ?

Regards

Ronald

Greetings List Members,

Does anyone know how to search through the ticket history. I’m trying
to trace all the tickets that a particular user has worked on and not
necessarily closed, possibly handed over to another user,
is there a way to do this via the front or back end ?

Regards

Ronald

You can troll through the transactions table looking for a
specific creator with SQL certainly.

Cheers,
Ken