Greetings List Members,
Does anyone know how to search through the ticket history. I’m trying
to trace all the tickets that a particular user has worked on and not
necessarily closed, possibly handed over to another user,
is there a way to do this via the front or back end ?
Regards
Ronald
Greetings List Members,
Does anyone know how to search through the ticket history. I’m trying
to trace all the tickets that a particular user has worked on and not
necessarily closed, possibly handed over to another user,
is there a way to do this via the front or back end ?
Regards
Ronald
You can troll through the transactions table looking for a
specific creator with SQL certainly.
Cheers,
Ken