I need to clear out all old data from our RT instance. We’re currently running 4.4.1. I’ve got a script setup to use RT_Shredder to clear out tickets with a type of ‘ticket’, but am unable to shred those with a type ‘reminder’. The reminders are viewable in RT, and I don’t see any linked ticket info there. I can only assume the original ticket has already been deleted. I can even run RT_Shredder pointing directly at the ticket and I receive “Objects list is empty, try refine search options”.
How can I go about deleting these old reminders? I’ve got half a mind to update the type to ‘ticket’ directly in the database, but am unsure what that may break.