Ive got RT 3.4 running on Debian testing, Ive also installed RTFM via
apt-get. Now I’ve read the doc’s, setup the database and set the ACLs and
restarted the webserver.
Everything I’ve read tells me that the RTFM link should be visible in
the RT web interface … Problem, it isn’t and I can’t see why not.
Has anyone encountered this issue before – I feel I’ve missed
something small.
Google has revealed nothing of value.
Thanks
erol erol@samurai.com
“Life is a tragic comedy. If you can’t laugh, you must cry. I prefer to laugh.”
– G. Graffin
Ive got RT 3.4 running on Debian testing, Ive also installed RTFM via
apt-get. Now I’ve read the doc’s, setup the database and set the ACLs and
restarted the webserver.
Everything I’ve read tells me that the RTFM link should be visible in
the RT web interface … Problem, it isn’t and I can’t see why not.
I believe that the packaged RTFM in Debian does not work with
RT3.4. It seems to still be an old version written for the RT3.0
series. You should be able to grab the latest from bestpractical.com,
install that in the right place (/usr/local/share/request-tracker3.4/)
and get it working.