RT (request racker) mail sending configuration

RT Users
1

Hi,
My RT instalation is working fine and retrieving emails through fetchmail.
But the last thing I need to configure is the mail sending. I have exim4
installed and it is not working to send emails when a ticket gets a answer
or a comment.
How can I configure that so that every message sended goes to another
server?

Bruno Guimarães Sousa
www.brunosousa.co.nr
COINF-CEFET-BA
Ciência da Computação UFBA
Registered Linux user #465914

2

I created an account in my mail server just for that.
I am imagining something like this:

  1. RT wants to send a message to a recipient, then it requests localhost for
    that
  2. Localhost is configured with exim4 and for every smtp request it
    authenticates in the mail server with an specific account
  3. The mail server sends the message.

Both are running Debian.
Mail server has postfix installed.

Bruno Guimarães Sousa
www.brunosousa.co.nr
COINF-CEFET-BA
Ciência da Computação UFBA
Registered Linux user #465914On Fri, Jan 30, 2009 at 5:25 PM, Rob Munsch rob.munsch@gmail.com wrote:

On Fri, Jan 30, 2009 at 9:15 AM, Bruno Guimarães Sousa brgsousa@gmail.com wrote:

Hi,
My RT instalation is working fine and retrieving emails through
fetchmail.
But the last thing I need to configure is the mail sending. I have exim4
installed and it is not working to send emails when a ticket gets a
answer
or a comment.
How can I configure that so that every message sended goes to another
server?

It sounds like you need to tell exim4 that you have another “real”
email server, called a smarthost.
How you do this may depend on what that other server is and what
flavor of *nix you’re running.

Generally, there’s an Exim conf directive to tell your it “smarthost =
server.name.tld” and what happens after that will also depend on how
you need to auth to that mail server.

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/chown -R us:us /yourbase