We have RT 2.0.11 running, on Apache 1.3.23, with mod_ssl and mod_perl.
We run postfix 20010228 here… the relevant section of our config.pm
follows. Any idea why RT won’t even try to email? (I mean it’s not even
calling the $MailCommand at all… we replaced sendmail with a script to
capture the data for review, and it’s not even being called…)
Thanks in advance,
$MailCommand defines which method RT will use to try to send mail
We know that ‘sendmail’ works fairly well.
If ‘sendmail’ doesn’t work well for you, try ‘sendmailpipe’
But note that you have to configure $SendmailPath and add a -t
$MailCommand = “/usr/sbin/sendmail”;
$SendmailArguments defines what flags to pass to $Sendmail
assuming you picked ‘sendmail’ or ‘sendmailpipe’ as the $MailCommand above.
If you picked ‘sendmailpipe’, you MUST add a -t flag to $SendmailArguments
These options are good for most sendmail wrappers and workalikes
These arguments are good for sendmail brand sendmail 8 and newer
#$SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m";
If you selected ‘sendmailpipe’ above, you MUST specify the path
to your sendmail binary in $SendmailPath.
!! If you did not # select ‘sendmailpipe’ above, this has no effect!!
#$SendmailPath = “/usr/sbin/sendmail”;
$SendmailPath = “/usr/sbin/sendmail”;
RT can optionally set a “Friendly” ‘To:’ header when sending messages to
Ccs or AdminCcs (rather than having a blank ‘To:’ header.
This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
If you are using sendmail, rather than postfix, qmail, exim or some other
you must disable this option.
$UseFriendlyToLine = 0;
Glenn E. Sieb, System Administrator
Lumeta Corp. mailto:email@example.com
+1 732 357-3514 (V)
+1 732 564-0731 (Fax)