Can somebody explain which right gives a user ownership of a queue? I
understand how to specify the rights for the Owner role, but it isn’t
clear which group or user right makes someone a Queue owner. Is the
‘AdminQueue’ right?
David Smithson
ActivSupport, Inc.
Your Flexible IT Partner
Microsoft Gold Partner – Small Business Specialist
Director of Technical Services
Direct: (415) 869 2991
Technical Support Hotline: (415) 979 9285
CLICK HERE FOR ONLINE SUPPORT
Perhaps the nomenclature is confusing me. Is the RT::Queue-Role called
Owner referring to the Ticket owner?
Feh, ACLs are driving me insane at the moment. Countless variations are
being tested. Rubbing temples Need refreshment.
David Smithson
CLICK HERE FOR ONLINE SUPPORT-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of David
Smithson
Sent: Tuesday, August 15, 2006 8:09 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RT::Queue-Role Owner
Can somebody explain which right gives a user ownership of a queue? I
understand how to specify the rights for the Owner role, but it isn’t
clear which group or user right makes someone a Queue owner. Is the
‘AdminQueue’ right?
David Smithson
ActivSupport, Inc.
Your Flexible IT Partner
Microsoft Gold Partner – Small Business Specialist
Director of Technical Services
Direct: (415) 869 2991
Technical Support Hotline: (415) 979 9285
CLICK HERE FOR ONLINE SUPPORT
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