RT Performance Tuning

Hi All,

I am getting ready to deploy RT 4.2.6 to a large population of users.
We are currently running RT 3.8.1 so I expect they will see a pretty
good speed improvement.

I was wondering if there are any other tweaks or optimizations I can
make to Apache and MySQL to increase performance even more?

Thanks,

Dave

Hi All,

I am getting ready to deploy RT 4.2.6 to a large population of
users. We are currently running RT 3.8.1 so I expect they will see
a pretty good speed improvement.

I was wondering if there are any other tweaks or optimizations I can
make to Apache and MySQL to increase performance even more?

Thanks,

Dave

Hi Dave,

With zero details about your setup:

  1. Use FastCGI and not mod_perl for better resource management and
    performance. Putting nginx in front of a pool of fastCGI threads
    provided a much nicer user experience for us.
  2. Benchmark frequent queries used on your existing system against your
    new system and look for performance regressions using user accounts
    and not root/superuser accounts.

We are still running RT-3.8.last waiting for RT-IR to be available
for RT-4.2.x so we can upgrade so I do not have any specific problems
or pitfalls to report, yet.

Regards,
Ken