Hi there RT folks.
We’d like to hide the RT-Originator header that gets generated when we
reply to tickets by email.
I’ve found the line:
in Action/SendEmail.pm, and I’d like to know if it’s safe to comment
it out. Obviously commenting it out will remove the header, but I was
wondering if that header is used internally by RT (on bounces, or
future replies, or whatever).
Thanks for your help!