Rt @ oosc

The talk below looks rather interesting. Alas, I cannot attend. Is anyone who is going willing to post notes to the group?

Rob/Jesse will your presentations be online somewhere?

Regards,
Shaheen

7 July 2003 - Portland, OR USA

O’Reilly Open Source Conference

http://conferences.oreillynet.com/cs/os2003/view/e_sess/3872

Jesse and Robert Spier will be presenting an in-depth tutorial on how to customize and extend RT. This tutorial takes you on a roller coaster ride through many of RT’s nooks and crannies, showing you how you can extend and embrace it–whatever your needs may be. Everything from “Enterprise Class Trouble Ticketing” (and what that means) down to personal grocery lists will be covered, with side trips into the land of alternate user interfaces and report generation. (3 hours)

Shaheen M. Beg shaheen@csoft.net

At Tue, 24 Jun 2003 16:19:53 -0400,
shaheen@csoft.net wrote:

The talk below looks rather interesting. Alas, I cannot attend. Is
anyone who is going willing to post notes to the group?

It is going to be a good talk. We’re covering all sorts of interesting
stuff that you really want to know to get into customizing RT. It’s a
good overview of how the whole system fits together and how to start
adapting it to your organization’s needs. We cover reporting, writing
extensions, and large customization/integrations like RTFM. It’s got
everything from simply changing the colors to totally reshaping the
UI.

And even though its only two weeks away, you can still sign up. (And,
if you sign up for two tutorials, you get two free. Plus, there are a
whole bunch of discounts that may apply to you.)

This conference is a wonderful opportunity to meet lots of members of
the Open Source community (from Jesse and myself to Larry Wall and
Guido Van Rossum), see some great speakers, see some highlights from
the upcoming Two Towers film (probably) and learn lots and lots of
things. I highly recommend attending, if you can.

-R

(p.s.
Are you the same Shaheen Beg I knew in Philadelphia?)

In talking with people in my department yesterday, I’d like to take a survey of people who would want to come (and possibly chip in) for holding that talk in the Boston area.

Please e-mail me off list at sheeri.kritzer@tufts.edu if you’d be interested in attending a talk like this in the Boston area (or would like to co-sponsor).

-Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer@tufts.edu

Quoting Robert Spier rspier@pobox.com:

I’d be interested in attending such a talk for sure…

Is there a possibility that a webcast will be made available afterwards for the people that cannot attend the talk ?

-----Oorspronkelijk bericht-----
Van: John Stoffel [mailto:stoffel@lucent.com]
Verzonden: woensdag 25 juni 2003 18:30
Aan: Sheeri Kritzer
CC: Robert Spier; shaheen@csoft.net; rt-users@lists.fsck.com
Onderwerp: Re: [rt-users] rt @ oscon

I’d be interested in attending such a talk for sure…


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Is there a possibility that a webcast will be made available afterwards for the people that cannot attend the talk ?

It is somewhat unlikely that we’ll me making a webcast of the half-day
developer training session (which is what this really is) available,
though we’re starting to look at being able to offer it in other areas.
After OS Con, I’ll try to put together a list of potential locations and
send out mail to rt-users to gauge interest.

Best
Jesse

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

It is somewhat unlikely that we’ll me making a webcast of the half-day
developer training session (which is what this really is) available,
though we’re starting to look at being able to offer it in other areas.
After OS Con, I’ll try to put together a list of potential locations and
send out mail to rt-users to gauge interest.

Here’s hoping you cross the pond for one of them…

Daniel Foster
Technical Director

Is there a possibility that a webcast will be made available afterwards for =
the people that cannot attend the talk =3F

It’s not a “talk” but instead a tutorial / training / seminar that costs
big bucks to get in to. It’s part of the two day tutorial series that
happens prior to the actual conference.

-----Oorspronkelijk bericht-----
Van: bill@daze.net [mailto:bill@daze.net]
Verzonden: donderdag 26 juni 2003 19:45
Aan: rt-users@lists.fsck.com
Onderwerp: [rt-users] Re: rt @ oscon

Is there a possibility that a webcast will be made
available afterwards for =
the people that cannot attend the talk =3F

It’s not a “talk” but instead a tutorial / training / seminar
that costs
big bucks to get in to. It’s part of the two day tutorial series that
happens prior to the actual conference.


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http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm

Sorry for the misunderstanding about the tutorial.
I dont want to get a cheap tutorial, but i live in europe and it is somewhat expensive to
attent a tutorial in the states.
I am using RT for a little while now. If i had used RT a little longer and joined the mailing list i defenately would have tried
to attent to go to a meeting in europe where Jesse had a talk.
And supplied Jesse with free beer ;-))

Mike

De informatie opgenomen in dit bericht kan vertrouwelijk zijn en
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