Has anyone tried to install RT on a Sun machine running Solaris 9 or 8?
If so there much additional work that need to happen before the
application functioned correctly? Was it Time effective? I have in the
past taken an application from the freebsd Ports collection and hacked
it to work under Solaris. However, I was not pleased with the amount of
work and time that it took to convert it. Basically I’m looking to find
out the amount of work and time it would take to implement Rt on a SUN
machine running Solaris 8 or 9.
Unfortunately this came out after we did our install, so I can’t speak
for it’s quality, but I looked it over and it looks a good basic install
guide. (It doesn’t really cover customization)
We have been running RT 3.0.8 on Solaris 8 for about a year now. I
recommend the effort, as it is a very useful tool. It took about a day
or two to get it up, not much hacking involved. The hardest part was
installing all the prerequisite perlmodules. I ended up using the CPAN
module, and it became much easier.
Once you have it up and running, further configuration and customization
took about a week. (This included time to read the docs and familiarize
myself with the application).
Please let me know if you have any questions. You will find http://wiki.bestpractical.com is a decent resource, once you decide to
go forward.
Has anyone tried to install RT on a Sun machine running Solaris
9 or 8? If so there much additional work that need to happen before the
application functioned correctly? Was it Time effective? I have in the
past taken an application from the freebsd Ports collection and hacked
it to work under Solaris. However, I was not pleased with the amount of
work and time that it took to convert it. Basically I’m looking to find
out the amount of work and time it would take to implement Rt on a SUN
machine running Solaris 8 or 9.
RT does indeed run very happily on Soliaris SPARC boxes. We initially tested
it on an Ultra 10 loaded with all the ram it could carry, but have shifted it
to a pair of fully specc’d Enterprise 420R’s now that it is in production.
Our install guide is a fairly useful place to start and there is only
one serious gotcha, look out for the socket error fix on the wiki. My
fix has been superceded by the newer version including it in the
RT_Siteconfig.pm now.
We use MySQL, Apache/ModPerl and have run it successfully using its
internal database and webserver.
Have CPAN setup before you start and make fixdeps in the new versions
will take care of almost all of the headaches.
I am running RT 3.2.0/Mysql/Apache 1.3/FastCGI on a Sun V100 (512MB
Ram) w/Solaris 9.
System is a little slow but usable.
I followed the Sun bigadmin guide (Link to in the RT wiki) for the
install setup and that was very helpfull.
Install did take a while because most things need to be built from scratch.
I did use sunfreeware.com’s pkg-get to grab most things that I could
from packages (Things like gcc, gmake, perl…).----- Original Message -----
From: Shawn Guillemette sguillemette@metrocastcablevision.com
Date: Wed, 21 Jul 2004 14:15:03 -0400
Subject: [rt-users] Rt on Sun hardware with Solaris OS
To: rt-users@lists.bestpractical.com
Has anyone tried to install RT on a Sun machine running
Solaris 9 or 8? If so there much additional work that need
to happen before the application functioned correctly? Was it Time
effective? I have in the past taken an application from
the freebsd Ports collection and hacked it to work
under Solaris. However, I was not pleased with the amount of work and time that
it took to convert it. Basically I’m looking to find out the amount of
work and time it would take to implement Rt
on a SUN machine running Solaris 8 or 9.