RT on MAC

RT Users
1

I have an IMAC with Windows 7 running on “Parallels”. Is it possible to
install RT into that environment? If so, what are the system requirements
and do you have a good set of installation instructions for this>

Thank you.

Kenn

2

I have an IMAC with Windows 7 running on “Parallels”. Is it possible to
install RT into that environment? If so, what are the system
requirements and do you have a good set of installation instructions for
this

If your iMac is running a vaguely recent version of Mac OS X then RT
should be fairly easy to install natively on your mac.

See the Mac OS X section of
http://requesttracker.wikia.com/wiki/InstallationGuides for hints, but
be aware that these guides are unofficial and may be outdated.

The official documentation here: RT 4.0.25 Documentation - Best Practical
is probably the best starting point.

Make sure you have a suitable Perl version installed, download unpack
the RT source code, run “make fixdeps” to make sure you have appropriate
Perl modules, and generally follow the install guide.

As far as I know the RT server its self doesn’t run on Windows.

Craig Ringer http://www.2ndQuadrant.com/
PostgreSQL Development, 24x7 Support, Training & Services

3

I have an IMAC with Windows 7 running on “Parallels”. Is it possible to install RT into that
environment? If so, what are the system requirements and do you have a good set of
installation instructions for this>

Several RT developers work exclusively on OS-X and RT runs fine there
(we use perlbrew to install a newer perl and homebrew to manage things
like newer database versions).

Windows 7 is not a supported RT deployment platform.

-kevin

4

Kevin,

Thank you so much. I was looking at the install instructions Craig
mentioned and it looked like I have to be on Mac OS server. I’m not
sure if my 10.7 lion qualifies.

KennSent: 7/25/2013 8:20 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT on MAC

I have an IMAC with Windows 7 running on “Parallels”. Is it possible to install RT into that
environment? If so, what are the system requirements and do you have a good set of
installation instructions for this>

Several RT developers work exclusively on OS-X and RT runs fine there
(we use perlbrew to install a newer perl and homebrew to manage things
like newer database versions).

Windows 7 is not a supported RT deployment platform.

-kevin

5

Thank you so much. I was looking at the install instructions Craig
mentioned and it looked like I have to be on Mac OS server. I’m not
sure if my 10.7 lion qualifies.

Those are Unofficial Installation Guides and as such are likely out of
date. See the header on every single one of them.

Follow the official installation instructions. I’ve developed RT on every
release of Max OS-X since… 10.3?

-kevin

6

Kevin,

That is really good news. I’ll take a look.
Thanks.

KennSent: 7/25/2013 11:27 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT on MAC

Thank you so much. I was looking at the install instructions Craig
mentioned and it looked like I have to be on Mac OS server. I’m not
sure if my 10.7 lion qualifies.

Those are Unofficial Installation Guides and as such are likely out of
date. See the header on every single one of them.

Follow the official installation instructions. I’ve developed RT on every
release of Max OS-X since… 10.3?

-kevin

Sent from my Windows Phone From: Kevin Falcone
Sent: 7/25/2013 8:20 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT on MAC

I have an IMAC with Windows 7 running on “Parallels”. Is it possible to install RT into that
environment? If so, what are the system requirements and do you have a good set of
installation instructions for this>

Several RT developers work exclusively on OS-X and RT runs fine there
(we use perlbrew to install a newer perl and homebrew to manage things
like newer database versions).

Windows 7 is not a supported RT deployment platform.

7

Kevin,

Thank you so much. I was looking at the install instructions Craig
mentioned and it looked like I have to be on Mac OS server. I’m not
sure if my 10.7 lion qualifies.

In that same email I did say that those are likely out of date but might
be useful if you get stuck, suggesting that you should prefer the
official RT install documentation.

Here’s what I wrote:

See the Mac OS X section of
http://requesttracker.wikia.com/wiki/InstallationGuides for hints, but
be aware that these guides are unofficial and may be outdated.

The official documentation here: RT 4.0.25 Documentation - Best Practical
is probably the best starting point.

Make sure you have a suitable Perl version installed, download unpack
the RT source code, run “make fixdeps” to make sure you have appropriate
Perl modules, and generally follow the install guide.

Craig Ringer http://www.2ndQuadrant.com/
PostgreSQL Development, 24x7 Support, Training & Services

8

Kevin,

Being mostly a design guy and not much of a technical guy on OS setups,
etc, would the Geek squad be able to download RT onto my Mac?

KennOn Sun, Jul 28, 2013 at 6:48 PM, Craig Ringer craig@2ndquadrant.com wrote:

On 07/26/2013 03:07 AM, Kenneth Crocker wrote:

Kevin,

That is really good news. I’ll take a look.

Your email client is discarding References: and In-reply-to: headers, so
it breaks the threading every time you reply.

That’s not a huge problem, but if you plan on using mailing lists more
in future I would suggest fixing it.

–
Craig Ringer http://www.2ndQuadrant.com/
PostgreSQL Development, 24x7 Support, Training & Services

9

I would not trust them with my old rotary dial phone:)

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 * 262-783-6261 ext. 2296
bbaker@copesan.commailto:cstephan@copesan.com
www.copesan.comhttp://www.copesan.com/
"Servicing North America with Local Care"From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Wednesday, July 31, 2013 1:01 PM
To: RT User List
Subject: Re: [rt-users] RT on MAC

Kevin,

Being mostly a design guy and not much of a technical guy on OS setups, etc, would the Geek squad be able to download RT onto my Mac?

Kenn