RT on Cobalt Server -- Fastcgi and Mason problems

I have configured most of RT on a Sun Cobalt RaQ-XTR. I keep getting
errors depending on what is where in httpd.conf and config.pm. I am
using the mysql from pkgmaster.com

  1. Can I create and verify users from the command line and get the
    mail and CLI components working without the web stuff? I need the
    application even without the web.

  2. Can someone tell me what I missed. Because of the Cobalt set up I
    had to do the following.

a. I’m using a separate Perl installation in /opt, Perl is
/opt/bin/perl. When copying the virtual host set up, with Apache::DBI
included it was clear that while RT was using the Perl in /opt, Apache
uses /usr/bin/perl.

b. I am using a virtual server and trying to have
http://support.sspl.org as my RT web site.

c. I thought I was trying to use fastcgi.

I believe something is wrong, well likely many things are wrong, in
config.pm and httpd.conf. I’ve no idea what.

I will probably have to reinstall because I have completely screwed up
various permissions tracking down Mason messages and I don’t think I
even remember all the passwords I’ve used for the rt_users and the
database. But this is driving me nuts.

Josh Kuperman
josh@saratoga.lib.ny.us

Subroutine SetContentType redefined at /opt/rt2/bin/webmux.pl line 88.
Subroutine CGIObject redefined at /opt/rt2/bin/webmux.pl line 93.
Subroutine handler redefined at /opt/rt2/bin/webmux.pl line 127.
[Thu Jul 25 16:34:54 2002] [error] (2)No such file or directory: FastCGI: access
for server (uid 15, gid 0) failed: read not allowed by group
[Thu Jul 25 16:34:54 2002] [error] (2)No such file or directory: FastCGI: can’t
create dynamic directory “/tmp/fcgi/dynamic”: access for server (uid 15, gid 0)
failed: read not allowed by group
[Thu Jul 25 16:34:55 2002] [notice] Apache/1.3.20 Sun Cobalt (Unix) mod_ssl/2.8.
4 OpenSSL/0.9.6b PHP/4.0.6 mod_auth_pam_external/0.1 mod_fastcgi/2.2.8 FrontPage
/4.0.4.3 mod_perl/1.25 configured – resuming normal operations
[Thu Jul 25 16:34:55 2002] [notice] FastCGI: process manager initialized (pid 77
04)

[Thu Jul 25 16:56:39 2002] [warn] [Mason] Cannot resolve file to component: /hom
e/opt/rt2/WebRT/html/index.html (is file outside component root?)

I believe something is wrong, well likely many things are wrong, in
config.pm and httpd.conf. I’ve no idea what.

Neither do we! You said there were errors, but you didn’t say what the
errors were.

-Rich

Rich Lafferty --------------±----------------------------------------------
Ottawa, Ontario, Canada | Save the Pacific Northwest Tree Octopus!
http://www.lafferty.ca/ | http://zapatopi.net/treeoctopus.html
rich@lafferty.ca -----------±----------------------------------------------

Rich Lafferty wrote:> On Thu, Jul 25, 2002 at 05:11:34PM -0400, Josh Kuperman (josh@saratoga.lib.ny.us) wrote:

I believe something is wrong, well likely many things are wrong, in
config.pm and httpd.conf. I’ve no idea what.

Neither do we! You said there were errors, but you didn’t say what the
errors were.

Well he did, but Your MUA probably hid it from You, since he pasted the errors right below
his sig. If You do automatic sig cutting, You missed the following:

Subroutine SetContentType redefined at /opt/rt2/bin/webmux.pl line 88.
Subroutine CGIObject redefined at /opt/rt2/bin/webmux.pl line 93.
Subroutine handler redefined at /opt/rt2/bin/webmux.pl line 127.
[Thu Jul 25 16:34:54 2002] [error] (2)No such file or directory: FastCGI:
access
for server (uid 15, gid 0) failed: read not allowed by group
[Thu Jul 25 16:34:54 2002] [error] (2)No such file or directory: FastCGI:
can’t
create dynamic directory “/tmp/fcgi/dynamic”: access for server (uid 15,
gid 0)
failed: read not allowed by group
[Thu Jul 25 16:34:55 2002] [notice] Apache/1.3.20 Sun Cobalt (Unix)
mod_ssl/2.8.
4 OpenSSL/0.9.6b PHP/4.0.6 mod_auth_pam_external/0.1 mod_fastcgi/2.2.8
FrontPage
/4.0.4.3 mod_perl/1.25 configured – resuming normal operations
[Thu Jul 25 16:34:55 2002] [notice] FastCGI: process manager initialized
(pid 77
04)

[Thu Jul 25 16:56:39 2002] [warn] [Mason] Cannot resolve file to component:
/hom
e/opt/rt2/WebRT/html/index.html (is file outside component root?)

Regards,
Harald

Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com

hwagener.vcf (202 Bytes)

I believe something is wrong, well likely many things are wrong, in
config.pm and httpd.conf. I’ve no idea what.

Neither do we! You said there were errors, but you didn’t say what the
errors were.

check his signature…