I have just setup my new web server and successfully installed RT as per
instructions. Everything seems to work fine, I can email in a ticket and
get an autoreply from RT, however when I attempt to add a comment, or
reply within the ticket no email is sent to the requestor. I have turned
on debugging and found these entries in the rt.log file.
email@example.com #3/104 - Scrip 5
firstname.lastname@example.org No recipients
found. Not sending. (/usr/local/rt/lib/RT/Action/SendEmail.pm:247)
I am fairly unfamiliar with RT, but have read most of the documentation
but can’t find the answer, can anyone help?
OS : RHEL4
RT version 3.4.2
Adastral Park Campus
University College London
Ipswich - Suffolk
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