Rt not sending auto-replies

I’ve had this problem for a while, now. For some reason, even though
auto-replies are enabled in the global conf., users get no auto-reply.
The system sends all watcher mail correctly and the resolved notices, but
not auto-replies. The system is Debian Sarge and, no, there is nothing in
the logs about why this happens. Has anyone faced a similar issue?

Aubrey King
Global Crossing, Ltd.
IP Systems Engineering
Systems Administrator

Should have mentioned that this is rt3 - latest debian pkg.

Aubrey King
Global Crossing, Ltd.
IP Systems Engineering
Systems AdministratorOn Thu, 17 Feb 2005, Aubrey King wrote:

I’ve had this problem for a while, now. For some reason, even though
auto-replies are enabled in the global conf., users get no auto-reply. The
system sends all watcher mail correctly and the resolved notices, but not
auto-replies. The system is Debian Sarge and, no, there is nothing in the
logs about why this happens. Has anyone faced a similar issue?

Aubrey King
Global Crossing, Ltd.
IP Systems Engineering
Systems Administrator


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

RT Administrator and Developer training is coming to your town soon! (Boston,
San Francisco, Austin, Sydney) Contact training@bestpractical.com for
details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com