RT not committing

I have installed rt 2.0.15 and gotten it to log into an Oracle database.
Upon installation everything goes well, I can then go to the web interface
and log in as root. Then I go create a user RT says user created. When I
try to then look up that user he is not listed anywhere in the web
interface. I did set the let this user access rt and be granted
permissions. Just to be sure I login to the database and look at the user
table. But the user i created is not there. I then go to create him again
and it says the name is in use? if i restart apache I can recreate the user
but still get the same issue. none of the log files have any errors.

Can some one help?

John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

I have installed rt 2.0.15 and gotten it to log into an Oracle database.

Can some one help?

The RT 2.0 oracle port is really prototype-quality at best. It’s going
to break six ways to sunday.

»|« http://www.bestpractical.com/rt – Trouble Ticketing. Free.

Got it working :slight_smile:

Aparently CLOB is a new oracle datatype and lots of drivers dont 

support it and it still has issues. changing them to varchar2(4000) fixed
that issue.

I have rt 2.0.15 working with Oracle 8.1.7 server

I had to tweak alot but it can work :slight_smile:

Thanks.
John
At 04:55 PM 1/13/2003, Jesse Vincent wrote:>On Mon, Jan 13, 2003 at 01:16:42PM -0800, John Gedeon wrote:

I have installed rt 2.0.15 and gotten it to log into an Oracle database.

Can some one help?

The RT 2.0 oracle port is really prototype-quality at best. It’s going
to break six ways to sunday.


»|« http://www.bestpractical.com/rt – Trouble Ticketing. Free.

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

Date: Mon, 13 Jan 2003 17:02:50 -0800
To: rt-users@fsck.com
From: John Gedeon jgedeon@qualcomm.com
Subject: Re: [rt-users] RT not committing

Got it working :slight_smile:

Aparently CLOB is a new oracle datatype and lots of drivers dont=20

support it and it still has issues. changing them to varchar2(4000) fixed=20
that issue.

I have rt 2.0.15 working with Oracle 8.1.7 server

I had to tweak alot but it can work :slight_smile:

The RT 2.0 oracle port is really prototype-quality at best. It’s going
to break six ways to sunday.

I have it working too, production, on 8.1.7 and 9i. Search the archive
for a couple of other posts I made to see what needs changing.
There is quite a bit and if you need assistance please ask on the list
or privately.

Joop

Joop van de Wege JoopvandeWege@mococo.nl