RT Newbie trying to resolve Date Issue

RT Users
1

Running V3.4.5.

TZ set properly in siteconfig and Set($DateDayBeforeMonth , 1);

Here’s the problem;

When tickets are created or replied via email or web gui, the create
dates and update date are set ok using mm/dd/yyyy format.

When updating any dates via the web interface using mm/dd/yyyy format
results in the date being translated as dd/mm/yyyy. As example entering
a date of “03/22/2006” results in “Fri Oct 05 00:00:00 2007” once the
screen refreshes.

Regards

Rich

2

At Wednesday 3/22/2006 09:10 PM, Richard Ghiz wrote:

Running V3.4.5.

TZ set properly in siteconfig and Set($DateDayBeforeMonth , 1);

Above is the problem - you want to set this to 0. Otherwise 3/22 is
interpreted as the 3rd day of the 22nd month

Steve

3

Got it
thanks

Regards
RichFrom: Stephen Turner [mailto:sturner@MIT.EDU]
Sent: Thursday, March 23, 2006 9:50 AM
To: Richard Ghiz; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT Newbie trying to resolve Date Issue

At Wednesday 3/22/2006 09:10 PM, Richard Ghiz wrote:

Running V3.4.5.

TZ set properly in siteconfig and Set($DateDayBeforeMonth , 1);

Above is the problem - you want to set this to 0. Otherwise 3/22 is
interpreted as the 3rd day of the 22nd month

Steve