Ok, I figured out some more specifics:
I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it
forwarded to https://rt-system.edu/rt/m/index.html
I noticed the link at the bottom is for
https://rt-system.edu/rt/m?NotMobile=1 and it doesn’t work.
If I manually type in https://rt-system.edu/rt/m/index.html?NotMobile=1
on the address bar it works.On 11/9/10 6:28 AM, Jesse Vincent wrote:
I’ve had a colleague attempt to replicate this with the current CPAN version and he can’t.
Can you give me the exact steps from “open up the browser” that demonstrate the issue?
On Mon, Nov 01, 2010 at 03:22:34PM -0500, John Arends wrote:
On 11/1/10 10:45 AM, Jesse Vincent wrote:
On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote:
I installed the mobile plugin, and it seems to work pretty well for
the most part. I noticed in our case the link to return to the
normal interface doesn’t work. Clicking it does nothing. Any ideas?
If you try from a desktop browser does it work?
I tried on a desktop and hit the /m/ link and tried clicking on the
"not using a mobile browser?" link and it doesn’t do anything.
The logout doesn’t seem to do anything either, but I was guessing
that was due to how we authenticated users (through the web server
rather than through RT).
Also I noticed there is no queue view. Is this something that would
have been challenging to add?
Not particularly, no.
This might be something cool to add in the next version. I still
don’t own a smart phone of any type, but I’m looking at supporting
this for those who do.
College of ACES ITCS
University of Illinois at Urbana-Champaign