Here are the settings we’re using with debian/exim and RT 3.0.2:
Note: We made no modifications to the /etc/alias file. All settings are in /etc/exim/exim.conf.
In the TRANSPORTS CONFIGURATION:
my rt hack
local_delivery_rt:
driver = pipe
command = “/usr/local/rt3/bin/rt-mailgate --queue ${quote:$local_part} --action ${quote:${substr_1:$local_part_suffix}} --url http://help.iti-infotech.com”
return_path_add
return_output
prefix = “”
suffix = “”
user = www-data
In the DIRECTORS CONFIGURATION:
localuser_rt:
driver = smartuser
suffix = +*
prefix = *-
new_address = ${quote:${lc:${local_part}}}@${domain}
transport = local_delivery_rt
Note: We also list www-data as a trusted user. This is probably not a good idea. I don’t remember if it is necessary for this setup or something else we where doing.
David Fletcher InfoTech International, LLC.
(904)338-9234 (904)721-1253 fax
http://www.ITI-InfoTech.com
Junk: stuff we throw away. Stuff: junk we keep.From: Michael Pilz [mailto:michael@maurer-it.com]
Sent: Friday, July 18, 2003 3:57 AM
To: Brent Geach
Cc: rt-users@lists.fsck.com
Subject: AW: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
hi
my alias file looks pretty simular to your’s
my /etc/request-tracker3/aliases file
rt: “|/usr/bin/rt-mailgate --queue General --action correspond --url http://myurl/”
rt-comment: “|usr/bin/rt-mailgate --queue General --action comment --url http://myurl/”
and my /etc/exim/exim.conf file, like recommended in the INSTALL.Debian.gz
rt_aliases:
driver = aliasfile
file_transport = address_file
pipe_transport = address_pipe
file = /etc/request-tracker3/aliases
search_type = lsearch
user = www-data
i could’t find anything helpfull for my problem in the rtfm-faq section
-----Ursprüngliche Nachricht-----
Von: Brent Geach [mailto:brent@telecom1.com]
Gesendet: Mittwoch, 16. Juli 2003 12:34
An: Michael Pilz
Cc: rt-users@lists.fsck.com
Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
In your /etc/aliases file your aliases for rt should be
sysadmin: “|/export/www/rt3.telecom1.com/bin/rt-mailgate
–queue sysadmin
–action correspond --url http://urlofyourrthere/”
Note the url part at the end
hi
i try to setup rt3 on debian and want to use the exim-hack
for short aliases
which is working fine on our rt2 system.
is there a way to use a simulare hack on rt3 because it
dosn’t work out
mfg michael pilz
failure message below
This message was created automatically by mail delivery
software (Exim).
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following
address(es) failed:
www-data_general+correspond@requesttracker3.maurer-it.com
Child process of local_delivery_rt transport returned
255 (could mean shell command ended by signal 127 (Unknown
signal 127)) from command:
/usr/bin/rt-mailgate
The following text was generated during the delivery attempt:
www-data_general+correspond@requesttracker3.maurer-it.com ------
/usr/bin/rt-mailgate invoked improperly
No url provided to mail gateway!
Michael Pilz Maurer IT Systemlösungen KEG
Projektleiter
Kohlgasse 51/9 Tel: +43 1 545 449 711
A - 1050 WIEN Fax: +43 1 545 449 722
Mobil: +43 699 1104 3539
michael@maurer-it.com http://www.maurer-it.com
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Brent /"
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