RT-mailgate loop

Is there any reason why the rt-mailgate would go into a loop? It did for
our install of rt (2.0.15) and I am not sure if it is the code I added or
the existing code and was looking for some advice.

John

<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”

Certain older versions of MailTools had a bug that could cause it.
Samples of the messages RT was sending and recieving with all headers
intact would help us debug it.

-jOn Tue, Aug 12, 2003 at 03:20:42PM -0700, John Gedeon wrote:

Is there any reason why the rt-mailgate would go into a loop? It did for
our install of rt (2.0.15) and I am not sure if it is the code I added or
the existing code and was looking for some advice.

John


<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

Below one email that was taking a rather long time (longer than normal)

From sharmina@qualcomm.com Mon Aug 11 21:13:34 2003
Received: from warlock.qualcomm.com (warlock.qualcomm.com [129.46.50.49])
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h7C4Amks007
825
for qct_rt@qctwebprd1.qualcomm.com; Mon, 11 Aug 2003 21:13:32
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DT)
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(PDT)
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)
Message-Id: 5.2.1.1.2.20030811080733.00a78a50@m2.qualcomm.com
X-Sender: sharmina@m2.qualcomm.com
X-Mailer: QUALCOMM Windows Eudora Version 5.2.1Date: Mon, 11 Aug 2003 08:09:11 -0700
To: webeng.qct.help@qualcomm.com
From: Sharmin Ahmed sharmina@qualcomm.com
Subject: Re: Reminder
In-Reply-To: 200308090305.h7934owM029538@neophyte.qualcomm.com
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="=====================_2074034265==.ALT"
X-orphanmail-forward: [From=qct_rt@qctweb1.qualcomm.com/Date=Mon Aug 11
20:56:
47 2003/Pid=7482]
Status: RO
Content-Length: 1497
Lines: 58

–=====================_2074034265==.ALT
Content-Type: text/plain; charset=“us-ascii”; format=flowed

Hi ,

I think I am getting this email by mistake.

Thanks,

Sharmin Ahmed

At 01:03 PM 8/8/2003, you wrote:

Hello Everyone,

Please use the following site to submit your status report for the week
ending 08/08/2003 using SSR:

http://icenet.qualcomm.com/SSR/http://icenet.qualcomm.com/SSR/

This report should be kept short, 5-20 lines is all that is needed.
Suggested items:
Project Status:
Where you are at in your project.
Issues:
with the project
with systems
with features
with schedule

–=====================_2074034265==.ALT
Content-Type: text/html; charset=“us-ascii”

Hi ,

I think I am getting this email by mistake.

Thanks,

Sharmin Ahmed


At 01:03 PM 8/8/2003, you wrote:
Hello Everyone,

Please use the following site to submit your status report for the week ending 08/08/2003 using SSR:


http://icenet.qualcomm.com/SSR/

This report should be kept short, 5-20 lines is all that is needed.
Suggested items:
Project Status:
     Where you are at in your project.
Issues:
with the project
with systems
with features
with schedule

–=====================_2074034265==.ALT–