RT mail error


I am a new RT installer. I downloaded and installed RT-3.2.2 with
MySQL-4.0.21, Perl-5.8.5 and mod_fastcgi-2.4.2 on RHEL AS3 running
2.4.21-4.ELsmp kernel. Got the web login working and am able to do all
functions from the browser but the email based access is problematic.
Below is an example of the message I see in the maillog. I google’d
around but didn’t find a solution. Any help appreciated.


Nov 2 13:42:04 ligo-mon postfix/local[25024]: 3052865CCF:
to=rt-userapp-comment@ligo-mon.aset.psu.edu, relay=local, delay=7475,
status=deferred (temporary failure. Command output: RT server error.
The RT server which handled your email did not behave as expected. It

System error

context:  <td
align=“left” valign=“top” no
error:  Insecure dependency in open while running setgid at
/opt/perl-5.8.5/lib/5.8.5/i686-linux/IO/File.pm line 176,
<_GEN_15> line 48.