RT installation via RedHat?

RT Users
1

To list,

Is there a comprehensive instruction list for installing RT 3.8.x on/via
RedHat?

We tried solaris and got no joy from our support group, but since we can
control our own VM, we want to try it that way. Thanks in advance.

Kenn
LBNL

2

RT is not that hard to install. I’ve installed it on numerous rpm based
systems, redhat, fedora, centos - all without problem and incident. From
source, and from RPM. Google for RT install centos guide - should get
you what you need.

3

Gabriel,

Thanks. I did look at the jwhite3 docs, but that seems to be limited to
3.6.6/MySQL and we want 3.8.6/Oracle. I’ll check out the Centros stuff.

Kenn
LBNLOn 11/3/2009 9:57 AM, Gabriel - IP Guys wrote:

RT is not that hard to install. I’ve installed it on numerous rpm based
systems, redhat, fedora, centos - all without problem and incident. From
source, and from RPM. Google for RT install centos guide - should get
you what you need.

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Ken Crocker
Sent: 03 November 2009 17:37
To: rt Users
Subject: [rt-users] RT installation via RedHat?

To list,

Is there a comprehensive instruction list for installing RT 3.8.x
on/via
RedHat?

We tried solaris and got no joy from our support group, but since we
can
control our own VM, we want to try it that way. Thanks in advance.

Kenn
LBNL

The rt-users Archives

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Commercial support: sales@bestpractical.com

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Commercial support: sales@bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

4

Ken Crocker wrote:

Gabriel,

Thanks. I did look at the jwhite3 docs, but that seems to be limited to
3.6.6/MySQL and we want 3.8.6/Oracle. I’ll check out the Centros stuff.

Drop me a line if you need help. We’re an Oracle shop and I have
switched from Ubuntu to Centos and regularly install RT from source.
Whole process shouldn’t take more then 4 hours max, that is including
installing Centos, Oracle 10g, RT

Regards,

Joop

5

Ken Crocker wrote:

To list,

Is there a comprehensive instruction list for installing RT 3.8.x on/via
RedHat?

We tried solaris and got no joy from our support group, but since we can
control our own VM, we want to try it that way. Thanks in advance.

This one seems to work pretty well for new installations.

http://www.ptitov.net/2008/07/request-tracker-installation-o.html

Regards,
Max

6

Max Hetrick wrote:

Ken Crocker wrote:

To list,

Is there a comprehensive instruction list for installing RT 3.8.x on/via
RedHat?

We tried solaris and got no joy from our support group, but since we can
control our own VM, we want to try it that way. Thanks in advance.

This one seems to work pretty well for new installations.

http://www.ptitov.net/2008/07/request-tracker-installation-o.html

I used this to install RT using PostgreSQL as the database on a
remote/separate system. Was a smooth process.

\||/
Rod

7

Max,

Thanks. I’ll take a look.

Kenn
LBNLOn 11/3/2009 10:45 AM, Max Hetrick wrote:

Ken Crocker wrote:

To list,

Is there a comprehensive instruction list for installing RT 3.8.x on/via
RedHat?

We tried solaris and got no joy from our support group, but since we can
control our own VM, we want to try it that way. Thanks in advance.

This one seems to work pretty well for new installations.

http://www.ptitov.net/2008/07/request-tracker-installation-o.html

Regards,
Max

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com