As an example of how easy it is to concoct RT statistical reports, I’ve built
a basic statistical view of the RT database modeled on Teo’s stats CGI.
If you want to see a demo, check out http://fsck.com/rt2/HeadsUp/
(Login as guest/guest)
If you want to get your hands on the source, grab it from
Drop the HeadsUp directory in rt/local/WebRT/html (or rt/WebRT/html if that
Patches and enhancements would be appreciated.
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.