When first installed RT I failed to change ‘rt.support’ during the
installation. Now all of my tickets get ‘rt.support’ tagged into the
subject, as well as when I am logged in I see RT for rt.support in the top
left hand corner. I have dug around a bit and cannot find where to change
the name of this rt instance. Does anyone know off hand where I would be
able to change this? Thanks in advance for any help here
When first installed RT I failed to change ‘rt.support’ during the installation. Now all of my tickets get ‘rt.support’ tagged into the subject, as well as when I am logged in I see RT for rt.support in the top left hand corner. I have dug around a bit and cannot find where to change the name of this rt instance. Does anyone know off hand where I would be able to change this? Thanks in advance for any help here
RT_SiteConfig.pm
Thank you, that was easy enough. How do I apply changes that have been made
to this file?On Thu, Nov 4, 2010 at 11:11 AM, Vick Khera khera@kcilink.com wrote:
On Nov 4, 2010, at 2:10 PM, Robbie Lankford wrote:
When first installed RT I failed to change ‘rt.support’ during the
installation. Now all of my tickets get ‘rt.support’ tagged into the
subject, as well as when I am logged in I see RT for rt.support in the top
left hand corner. I have dug around a bit and cannot find where to change
the name of this rt instance. Does anyone know off hand where I would be
able to change this? Thanks in advance for any help hereRT_SiteConfig.pm
Actually all I had to do was restart apache, thanks so much for the help!On Thu, Nov 4, 2010 at 12:59 PM, Robbie Lankford rlankfo@gmail.com wrote:
Thank you, that was easy enough. How do I apply changes that have been made
to this file?On Thu, Nov 4, 2010 at 11:11 AM, Vick Khera khera@kcilink.com wrote:
On Nov 4, 2010, at 2:10 PM, Robbie Lankford wrote:
When first installed RT I failed to change ‘rt.support’ during the
installation. Now all of my tickets get ‘rt.support’ tagged into the
subject, as well as when I am logged in I see RT for rt.support in the top
left hand corner. I have dug around a bit and cannot find where to change
the name of this rt instance. Does anyone know off hand where I would be
able to change this? Thanks in advance for any help hereRT_SiteConfig.pm