Rt-extension-resetpassword

I have implemented your rt-extension-resetpassword and everything works except when I click on the link in the email I am redirected to the following url:
http:// tickets.domainname.com/NoAuth/ResetPassword/Reset/a70a7ff4cd5bf7eeb480e13da8815eed/22 and then I get a http: 404 page not found. What am I missing?

Thanks,