Rt extension and mason templates

RT Developers
1

hey,

i want to package the extension now but it can’t find the Kanban once it
is installed using ‘make install’ from the Kanban. here is the log:

=== make install ====
cd rt-extension-kanban
make install
Skip blib/lib/RT/Extension/KANBAN/Dispatcher.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Log.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Auth.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/PodViewer.pm (unchanged)
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/PodViewer.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Dispatcher.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Log.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Auth.pm
Appending installation info to
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/perllocal.pod
Installing /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/doT.min.js
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/kanbanConf.json
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/md5.min.js
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/css/tasks.css

note: i put it there 4 times in the hope it would just be a ‘wrong
directory’ or similar.

=== starting the daemon ===

plackup /tmp/rt4/opt/rt4/sbin/standalone_httpd --port 8080

…

[17060] [Sat Feb 27 01:30:23 2016] [error]: could not find component for
path ‘Kanban’

Stack:
[/tmp/rt4/opt/rt4/share/html/Elements/MyRT:96]
[/tmp/rt4/opt/rt4/share/html/index.html:78]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:681]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:369]
[/tmp/rt4/opt/rt4/share/html/autohandler:53]
(/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

=== looking for Kanban in the installation dir ===

du -a /tmp/rt4/opt/rt4/| grep Kanban
20
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
20 /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban

=== so? ===

what am i doing wrong? do i also need callbacks or something? i’ve been
looking into the RSSfeed extension and others but i don’t see what i’m
missing.

please give me a hand if you know what to do.

thanks!
joachim

2

Did you add a line to RT_SiteConfig.pm to tell RT to pull it in? If not,
that’s the issue. You just need to add:

Plugin(“RT::Extension::KANBAN”);

And restart the server.On 2/27/16 6:05 AM, Joachim Schiele wrote:

hey,

i want to package the extension now but it can’t find the Kanban once it
is installed using ‘make install’ from the Kanban. here is the log:

=== make install ====
cd rt-extension-kanban
make install
Skip blib/lib/RT/Extension/KANBAN/Dispatcher.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Log.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Auth.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/PodViewer.pm (unchanged)
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/PodViewer.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Dispatcher.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Log.pm
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Auth.pm
Appending installation info to
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/perllocal.pod
Installing /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/doT.min.js
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/kanbanConf.json
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/md5.min.js
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/css/tasks.css

note: i put it there 4 times in the hope it would just be a ‘wrong
directory’ or similar.

=== starting the daemon ===

plackup /tmp/rt4/opt/rt4/sbin/standalone_httpd --port 8080

…

[17060] [Sat Feb 27 01:30:23 2016] [error]: could not find component for
path ‘Kanban’

Stack:
[/tmp/rt4/opt/rt4/share/html/Elements/MyRT:96]
[/tmp/rt4/opt/rt4/share/html/index.html:78]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:681]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:369]
[/tmp/rt4/opt/rt4/share/html/autohandler:53]
(/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

=== looking for Kanban in the installation dir ===

du -a /tmp/rt4/opt/rt4/| grep Kanban
20
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
20 /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban

=== so? ===

what am i doing wrong? do i also need callbacks or something? i’ve been
looking into the RSSfeed extension and others but i don’t see what i’m
missing.

please give me a hand if you know what to do.

thanks!
joachim

RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html)

  • Hamburg Germany - March 14 & 15, 2016
  • Washington DC - May 23 & 24, 2016
3

i’m not really sure what finally made it work but it might be some
browser-caching + mason template cache issue i had.

it is working now and the correct location for the Kanban mason template
was indeed:
~RT-Extension-Kanban/html/Elements/Kanban →
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban

is there a way to add this new element only by using:
Plugin(‘RT::Extension::KANBAN’);

because right now we also need to set this:

Set(
$HomepageComponents,
[
qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues
MyReminders RefreshHomepage Dashboards SavedSearches FindUser Kanban) #
loc_qw
]
);

or else we get:
Invalid portlet Kanban

where otherwise the Kanban html template would appear (if already added,
say as a dashboard element).

thanks for your help!

Did you add a line to RT_SiteConfig.pm to tell RT to pull it in? If not,
that’s the issue. You just need to add:

Plugin(“RT::Extension::KANBAN”);

And restart the server.

hey,

i want to package the extension now but it can’t find the Kanban once it
is installed using ‘make install’ from the Kanban. here is the log:

=== make install ====
cd rt-extension-kanban
make install
Skip blib/lib/RT/Extension/KANBAN/Dispatcher.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Log.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/Middleware/Auth.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN.pm (unchanged)
Skip blib/lib/RT/Extension/KANBAN/PodViewer.pm (unchanged)
Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN.pm

Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/PodViewer.pm

Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Dispatcher.pm

Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Log.pm

Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/RT/Extension/KANBAN/Middleware/Auth.pm

Appending installation info to
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/lib/perllocal.pod
Installing /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/doT.min.js
Installing

/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/kanbanConf.json

Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/js/md5.min.js
Installing
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/static/css/tasks.css

note: i put it there 4 times in the hope it would just be a ‘wrong
directory’ or similar.

=== starting the daemon ===

plackup /tmp/rt4/opt/rt4/sbin/standalone_httpd --port 8080

…

[17060] [Sat Feb 27 01:30:23 2016] [error]: could not find component for
path ‘Kanban’

Stack:
[/tmp/rt4/opt/rt4/share/html/Elements/MyRT:96]
[/tmp/rt4/opt/rt4/share/html/index.html:78]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:681]
[/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:369]
[/tmp/rt4/opt/rt4/share/html/autohandler:53]
(/tmp/rt4/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

=== looking for Kanban in the installation dir ===

du -a /tmp/rt4/opt/rt4/| grep Kanban
20
/tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Elements/Kanban
20 /tmp/rt4/opt/rt4/local/plugins/RT-Extension-KANBAN/html/Kanban

=== so? ===

what am i doing wrong? do i also need callbacks or something? i’ve been
looking into the RSSfeed extension and others but i don’t see what i’m
missing.

please give me a hand if you know what to do.

thanks!
joachim

RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)

  • Hamburg Germany - March 14 & 15, 2016
  • Washington DC - May 23 & 24, 2016

Joachim Schiele

blog: http://blog.lastlog.de
wiki: http://lastlog.de
jabber: josh@jabber.ccc.de
GPG: C6AC8770

4

Hi,

you can use this in your lib/RT/Extension/KANBAN.pm:

my $components = RT->Config->Get(‘HomepageComponents’);
RT->Config->Set(‘HomepageComponents’, [@$components, ‘Kanban’]);

@RT developer
A method like AddHomepageComponent (like AddJavaScript) would really
help here.
Especially as $HomepageComponents is an array ref instead of an array,
like other list configs (Plusgins, JSFiles, CSSFiles), which drives me
crazy every time I have to touch this. :wink:

ChrisAm 02.03.2016 um 17:04 schrieb Joachim Schiele:

is there a way to add this new element only by using:
Plugin(‘RT::Extension::KANBAN’);

because right now we also need to set this:

Set(
$HomepageComponents,
[
qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues
MyReminders RefreshHomepage Dashboards SavedSearches FindUser Kanban) #
loc_qw
]
);

or else we get:
Invalid portlet Kanban