I’m currently looking for a solution to keep record of everything in the
company I work for.
As of today, RT is the solution I decided to give a try and present to
the head offices. But my only problem now is in the email config.
For info I decided to set up a Ubuntu server and use Postfix as the
The company I work for has decided to use Google Apps services,
including the email boxes.
So if I want to get RT working with everything I should definitely get
along with Goolge services.
So far, I’m already used to deal with GNU/Linux systems for desktop
computing or lightweight LAMP servers.
But frankly I have no knowledge in email servers and Ticketing Systems.
Since I’m still in the testing phase I’m using a GMail account to deal
with this but I barely understand how to configure postfix so that
rt-mailgate can communicate via Google.
I tried and followed several how-tos to configure Postfix with Google
Apps without success.
The one that seemed promising is this one:
So, I’m looking for some help for getting everything running smoothly.