RT does autorespond but doesn't mail (admin)cc

RT Users
1

Hi RequestTrackers,

the mailgateway doesn’t work properly.

I upgraded from RT1 to RT2 recently, compiled and installed
everything according to the instructions and the web-ui
works … but when I send a Mail to a tracker address, I get
an AutoReply but no-one else is informed …

Is there a way to check, whether it’s rt-mailgate’s fault or
sendmail’s or … maybe a simple misconfiguration? I’m a
little stuck here …

Any help is highly appreciated … and thanx in advance!

Cheers,

Vince

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2

Read the section on “Scrips” in the installation docs at www.helgrim.com/rtdocs/On Sat, Sep 29, 2001 at 05:19:30AM +0200, Vincent - D. Ertner wrote:

Hi RequestTrackers,

the mailgateway doesn’t work properly.

I upgraded from RT1 to RT2 recently, compiled and installed
everything according to the instructions and the web-ui
works … but when I send a Mail to a tracker address, I get
an AutoReply but no-one else is informed …

Is there a way to check, whether it’s rt-mailgate’s fault or
sendmail’s or … maybe a simple misconfiguration? I’m a
little stuck here …

Any help is highly appreciated … and thanx in advance!

Cheers,

Vince

‘’’
ô¿ô

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