Hello,
One year ago, I wrote this to the Mailinglist. Now I have upgraded my RT
to 3.8.0 and now the function
$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR => ‘LIKE’,
VALUE => ‘true’);
doesn’t work any more.
The reason is, that the function Queue in CustomField_Overlay.pm, marked
as deprecated in rt-3.4.5, is now eliminated, but is still called in
function LimitCustomField (Tickets_Overlay.pm, line 2466).
I think, that this part can be removed, because it does not do anything.
This diff removes this part:
— /opt/rt3/lib/RT/Tickets_Overlay.pm 2008-07-14
16:30:19.000000000 +0200
+++ /opt/rt3/local/lib/RT/Tickets_Overlay.pm 2008-07-22
10:54:54.000000000 +0200
@@ -2462,12 +2464,7 @@
$CF->Name, $args{OPERATOR}, $args{VALUE} );
}
-
my $q = “”;
-
if ( $CF->Queue ) {
-
my $qo = new RT::Queue( $self->CurrentUser );
-
$qo->Load( $CF->Queue );
-
$q = $qo->Name;
-
}
my @rest;
@rest = ( ENTRYAGGREGATOR => ‘AND’ )
@@ -2477,9 +2474,7 @@
VALUE => $args{VALUE},
FIELD => “CF.”
. (
-
$q
-
? $q . ".{" . $CF->Name . "}"
-
: $CF->Name
What’s your opinion about eliminating the above snippet?
Michael PeerFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Wednesday, 14 February, 2007 13:55
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField → Queue deprecated
at(RT:
/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
I never get a response to this problem. Any idea?
Ruslan did reply. It’s fixed in newer releases. But don’t worry about
the issue. It’s harmless.
Michael Peer
-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Peer
Michael
Sent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT::CustomField → Queue deprecated
at(RT:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
I’m using rt-3.4.5.
-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField → Queue deprecated at
(RT:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
Greeting
When i use the function
"$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR =>
‘LIKE’,
VALUE => ‘true’);" i find this message in the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField → Queue
deprecated at
(RT:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/rt3/lib/RT/CustomField_Overlay.pm:741)
How can i avoid this message?
Update to newer version of the RT? Or at least say us what version
you’re using.
Thanks
–
Best regards, Ruslan.
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Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com