RT::CustomField -> Queue deprecated at(RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I never get a response to this problem. Any idea?

Michael Peer

[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Peer
MichaelSent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I’m using rt-3.4.5.

From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Greeting

When i use the function
"$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR => ‘LIKE’,

VALUE => ‘true’);" i find this message in the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField -> Queue
deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/rt3/lib/RT/CustomField_Overlay.pm:741)

How can i avoid this message?
Update to newer version of the RT? Or at least say us what version
you’re using.

Thanks

Best regards, Ruslan.
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

I never get a response to this problem. Any idea?

Ruslan did reply. It’s fixed in newer releases. But don’t worry about
the issue. It’s harmless.

Hello,

One year ago, I wrote this to the Mailinglist. Now I have upgraded my RT
to 3.8.0 and now the function
$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR => ‘LIKE’,
VALUE => ‘true’);
doesn’t work any more.
The reason is, that the function Queue in CustomField_Overlay.pm, marked
as deprecated in rt-3.4.5, is now eliminated, but is still called in
function LimitCustomField (Tickets_Overlay.pm, line 2466).
I think, that this part can be removed, because it does not do anything.
This diff removes this part:

— /opt/rt3/lib/RT/Tickets_Overlay.pm 2008-07-14
16:30:19.000000000 +0200
+++ /opt/rt3/local/lib/RT/Tickets_Overlay.pm 2008-07-22
10:54:54.000000000 +0200
@@ -2462,12 +2464,7 @@
$CF->Name, $args{OPERATOR}, $args{VALUE} );
}

  • my $q = “”;

  • if ( $CF->Queue ) {

  •    my $qo = new RT::Queue( $self->CurrentUser );
    
  •    $qo->Load( $CF->Queue );
    
  •    $q = $qo->Name;
    
  • }

    my @rest;
    @rest = ( ENTRYAGGREGATOR => ‘AND’ )
    @@ -2477,9 +2474,7 @@
    VALUE => $args{VALUE},
    FIELD => “CF.”
    . (

  •          $q
    
  •        ? $q . ".{" . $CF->Name . "}"
    
  •        : $CF->Name
    
  •        $CF->Name
           ),
       OPERATOR    => $args{OPERATOR},
       CUSTOMFIELD => 1,
    

What’s your opinion about eliminating the above snippet?

Michael PeerFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Wednesday, 14 February, 2007 13:55
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I never get a response to this problem. Any idea?

Ruslan did reply. It’s fixed in newer releases. But don’t worry about
the issue. It’s harmless.

Michael Peer

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Peer
Michael
Sent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I’m using rt-3.4.5.

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Greeting

When i use the function
"$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR =>
‘LIKE’,

VALUE => ‘true’);" i find this message in the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField -> Queue
deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/rt3/lib/RT/CustomField_Overlay.pm:741)

How can i avoid this message?
Update to newer version of the RT? Or at least say us what version
you’re using.

Thanks


Best regards, Ruslan.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Look at this ticket:

http://rt3.fsck.com//Ticket/Display.html?id=10235

guest/guestOn Tue, Jul 22, 2008 at 1:07 PM, Peer Michael Michael.Peer@eurac.edu wrote:

Hello,

One year ago, I wrote this to the Mailinglist. Now I have upgraded my RT
to 3.8.0 and now the function
$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR => ‘LIKE’,
VALUE => ‘true’);
doesn’t work any more.
The reason is, that the function Queue in CustomField_Overlay.pm, marked
as deprecated in rt-3.4.5, is now eliminated, but is still called in
function LimitCustomField (Tickets_Overlay.pm, line 2466).
I think, that this part can be removed, because it does not do anything.
This diff removes this part:

— /opt/rt3/lib/RT/Tickets_Overlay.pm 2008-07-14
16:30:19.000000000 +0200
+++ /opt/rt3/local/lib/RT/Tickets_Overlay.pm 2008-07-22
10:54:54.000000000 +0200
@@ -2462,12 +2464,7 @@
$CF->Name, $args{OPERATOR}, $args{VALUE} );
}

  • my $q = “”;
  • if ( $CF->Queue ) {
  •    my $qo = new RT::Queue( $self->CurrentUser );
    
  •    $qo->Load( $CF->Queue );
    
  •    $q = $qo->Name;
    
  • }
my @rest;
@rest = ( ENTRYAGGREGATOR => 'AND' )

@@ -2477,9 +2474,7 @@
VALUE => $args{VALUE},
FIELD => “CF.”
. (

  •          $q
    
  •        ? $q . ".{" . $CF->Name . "}"
    
  •        : $CF->Name
    
  •        $CF->Name
          ),
      OPERATOR    => $args{OPERATOR},
      CUSTOMFIELD => 1,
    

What’s your opinion about eliminating the above snippet?

Michael Peer

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Wednesday, 14 February, 2007 13:55
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

On Wed, Feb 14, 2007 at 10:41:11AM +0100, Peer Michael wrote:

I never get a response to this problem. Any idea?

Ruslan did reply. It’s fixed in newer releases. But don’t worry about
the issue. It’s harmless.

Michael Peer

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Peer
Michael
Sent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I’m using rt-3.4.5.

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

On 1/31/07, Peer Michael Michael.Peer@eurac.edu wrote:

Greeting

When i use the function
"$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR =>
‘LIKE’,

VALUE => ‘true’);" i find this message in the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField -> Queue
deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/rt3/lib/RT/CustomField_Overlay.pm:741)

How can i avoid this message?
Update to newer version of the RT? Or at least say us what version
you’re using.

Thanks


Best regards, Ruslan.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.

Thanks for you quick help

Michael

Behalf Of Ruslan ZakirovSent: Tuesday, 22 July, 2008 16:30
To: Peer Michael
Cc: Jesse Vincent; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Look at this ticket:

http://rt3.fsck.com//Ticket/Display.html?id=10235

guest/guest

Hello,

One year ago, I wrote this to the Mailinglist. Now I have upgraded my
RT to 3.8.0 and now the function
$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR => ‘LIKE’,
VALUE => ‘true’); doesn’t work any more.
The reason is, that the function Queue in CustomField_Overlay.pm,
marked as deprecated in rt-3.4.5, is now eliminated, but is still
called in function LimitCustomField (Tickets_Overlay.pm, line 2466).
I think, that this part can be removed, because it does not do
anything.
This diff removes this part:

— /opt/rt3/lib/RT/Tickets_Overlay.pm 2008-07-14
16:30:19.000000000 +0200
+++ /opt/rt3/local/lib/RT/Tickets_Overlay.pm 2008-07-22
10:54:54.000000000 +0200
@@ -2462,12 +2464,7 @@
$CF->Name, $args{OPERATOR}, $args{VALUE} );
}

  • my $q = “”;
  • if ( $CF->Queue ) {
  •    my $qo = new RT::Queue( $self->CurrentUser );
    
  •    $qo->Load( $CF->Queue );
    
  •    $q = $qo->Name;
    
  • }
my @rest;
@rest = ( ENTRYAGGREGATOR => 'AND' ) @@ -2477,9 +2474,7 @@
    VALUE => $args{VALUE},
    FIELD => "CF."
        . (
  •          $q
    
  •        ? $q . ".{" . $CF->Name . "}"
    
  •        : $CF->Name
    
  •        $CF->Name
          ),
      OPERATOR    => $args{OPERATOR},
      CUSTOMFIELD => 1,
    

What’s your opinion about eliminating the above snippet?

Michael Peer

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Wednesday, 14 February, 2007 13:55
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I never get a response to this problem. Any idea?

Ruslan did reply. It’s fixed in newer releases. But don’t worry about
the issue. It’s harmless.

Michael Peer

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Peer
Michael
Sent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT::CustomField -> Queue deprecated
at(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I’m using rt-3.4.5.

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Greeting

When i use the function
"$tickets->LimitCustomField(CUSTOMFIELD => ‘xxxx’, OPERATOR =>
‘LIKE’,

VALUE => ‘true’);" i find this message in the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField -> Queue
deprecated at
(RT::tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/rt3/lib/RT/CustomField_Overlay.pm:741)

How can i avoid this message?
Update to newer version of the RT? Or at least say us what version
you’re using.

Thanks


Best regards, Ruslan.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.