RT created new Requestor instead of the Requestor that I created by REST

Hi There,
I’ve created new RT users by REST API using this code! Sometimes, I try to
open a new ticket for user and the RT created the new requestor instead of
use the requestor that I created by REST API.

When its happen, the new user/requestor was created with name and email ,
but the another fields is blank.

Have you seem this before? Any idea??? I’ve created by REST around 2.000 new

$content = @‘
id: user/new
Name: TestofCreated
EmailAddress: TestOfCreated@gmail.com
RealName: Test of Created
Organization: Calado SMB
Address1: 44,East Dr
City: Brederodes
State: AA
Zip: 01032
Country: BR
MobilePhone: 857-999-9999
add-type @“
using System.Net;
using System.Security.Cryptography.X509Certificates;
public class TrustAllCertsPolicy : ICertificatePolicy {
public bool CheckValidationResult(
ServicePoint srvPoint, X509Certificate certificate,
WebRequest request, int certificateProblem) {
return true;
[System.Net.ServicePointManager]::CertificatePolicy = New-Object

$RT = Invoke-WebRequest -Uri $servername -Body @{content=$content} -Method

Thank you!