RT Couldn't write to session directory '/usr/local/var/session_data'

RT: rt-3-0-4
RedHat: 9, kernel: 2.4.20-6

I’m getting this error:

RT Couldn’t write to session directory ‘/usr/local/var/session_data’: DBD::mysql::st execute failed: Duplicate entry ‘255fe0d2e7f33beb41aa65a86e2d7d99’ for key 1 at /usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm line 42.

Stack:
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm:42]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:515]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm:45]
[/usr/local/share/html/autohandler:51]
. Check that this dir ectory’s permissions are correct. at /usr/local/share/html/Elements/SetupSessionCookie line 60.

There is more trace information which is at the end on this email.

I’ve checked the permission on the directory: its owned by
nobody/nobody, apache runs as user nobody.

drwxrwx— 2 nobody nobody 4096 Jul 17 15:57 .
drwxr-xr-x 5 root root 4096 Jul 17 15:57 …

I’m really not sure whats going on here any help would be appriciated.

thanks

fahd

— more trace info —

Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 128
HTML::Mason::Exceptions::rethrow_exception(‘RT Couldn’t write to session directory ‘/usr/local/var/session_data’: DBD::mysql::st execute failed: Duplicate entry ‘255fe0d2e7f33beb41aa65a86e2d7d99’ for key 1 at /usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm line 42.^J^JStack:^J [/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm:42]^J [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:515]^J [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]^J [/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Store/DBI.pm:45]^J [/usr/local/share/html/autohandler:51]^J. Check that this dir ectory’s permissions are correct. at /usr/local/share/html/Elements/SetupSessionCookie line 60.^J’) called at /usr/local/share/html/Elements/SetupSessionCookie line 60
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x91419e4)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1056
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x91419e4)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef) called at /usr/local/share/html/autohandler line 51
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x9322b30)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1051
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x9322b30)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 331
eval {…}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 331
eval {…}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 290
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x931bfd4)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x931bfd4)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x931bfd4)’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x9371f28)’, ‘Apache=SCALAR(0x9371768)’) called at /usr/local/bin/webmux.pl line 118
RT::Mason::handler(‘Apache=SCALAR(0x9371768)’) called at /usr/lib/perl5/site_perl/5.8.0/Apache/Session/MySQL.pm line 0
eval {…}(‘Apache=SCALAR(0x9371768)’) called at /usr/lib/perl5/site_perl/5.8.0/Apache/Session/MySQL.pm line 0