Just so that everyone knows…if you care to know.
I just posted the scrip actions and conditions and the most recent release of
stock answers on my website: http://www.fifthvision.net
The following are available:
Conditions:
SentTo Compares To: header to regexp in argument
SubjectContains Compares Subject line to regexp in argument
TicketPickup Intial Ticket pickup (Status is new and Owner is Nobody)
Actions:
SetKeyword Sets the Keyword for the keyword select in argument
SetStatus Sets the status found in the argument
MoveToQueue Moves tickets to a queue in the argument
And the latest release of Stock Answers (I’m getting ready to release a new
version that will fix the combo box option and add support for sub
directories for template organization.)
Well this is what I have so far.
Let me know what you think.
Michael Grubb
mgrubb@fifthvision.net
Ok everyone who went and downloaded any of the scrips should do so again,
(unless you’ve already discovered the bug in the install.sh script and
manually installed it ) but the install.sh script should now work as
anticipated.
Also please if you would like post comments, articles, downloads anything
I’d really like to grow the site into a nice RT resource.On Thursday 06 June 2002 21:38, Michael Grubb wrote:
Just so that everyone knows…if you care to know.
I just posted the scrip actions and conditions and the most recent release
of stock answers on my website: http://www.fifthvision.net
The following are available:
Conditions:
SentTo Compares To: header to regexp in argument
SubjectContains Compares Subject line to regexp in argument
TicketPickup Intial Ticket pickup (Status is new and Owner is Nobody)
Actions:
SetKeyword Sets the Keyword for the keyword select in argument
SetStatus Sets the status found in the argument
MoveToQueue Moves tickets to a queue in the argument
And the latest release of Stock Answers (I’m getting ready to release a new
version that will fix the combo box option and add support for sub
directories for template organization.)
Well this is what I have so far.
Let me know what you think.
Michael Grubb
mgrubb@fifthvision.net
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm