Hi All
I am using RT 3.2.2 and I were successfully use the RT CLI with the
features availabel. I was wondering if anyone can tell me how to
retrieve the content of a ticket using CLI
Thanks
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
Hi All
I am using RT 3.2.2 and I were successfully use the RT CLI with the
features availabel. I was wondering if anyone can tell me how to
retrieve the content of a ticket using CLI
Thanks
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
Hi,
Does anyone know how I can show the first comment in a ticket without
any of the other stuff that RT puts around it? Eg; I run “rt show 14640”
and I get:Date: Sat Nov 23 15:39:18 2013
From: jim.tambling@xxxxxxx.co.uk
X-Queue: INI
Subject: [rt #ticket/14640] 14-11-2013
===> Ticket created by jim on Sat Nov 23 15:39:18 2013
Auteuil,1,AUT
Saint Malo,2,S-M
Angers,3,ANG
91980: untitled (90b)
===> Outgoing email recorded by RT_System on Sat Nov 23 15:39:19 2013
91981: untitled (402b)
What I want is:
Auteuil,1,AUT
Saint Malo,2,S-M
Angers,3,ANG
I know I can manipulate the output afterwards but was hoping rt would
save me the work.
Regards, Jim