Rt CLI Failing -- 401 Credentials Required

I am trying to use ‘rt’ CLI, but I fail to get any results back from
RT at the command line (No matches found). Following is a short
version of what I get back in reply to “rt list”

Status !=‘resolved’ and Owner=‘some_user’ and (Queue=‘xyz1’ or
HTTP/1.1 200 OK
Connection: close

RT/3.8.4 401 Credentials required
No matches found

I also have all my env variables set (i.e., RTUSER, RTPASSWD,
RTEXTERNALAUTH=1, RTSERVER, RTDEBUG=3). I can access RT through web
SSL connections, and rt-mailgate fine.

I would appreciate any help.


1 Like