RT - Character SET

Hi,

I’m Portuguese, and my users and I send emails in Portuguese, but when RT
sends my comments, the Portuguese characters such as the ç the à, á, ó and
others, don’t appear, instead I get some codes.

I believe this is due to the character set. How do I change it?

Thanks,

CS

smime.p7s (3.02 KB)

I’m using

RT v3.6.3

Perl v5.8.5

RHEL v3.4.6-2

But… I believe this is a config problem, just that.

Regards,

CSDe: Alex Moura [mailto:alexsm@gmail.com]
Enviada: terça-feira, 18 de Setembro de 2007 21:39
Para: Carlos R. S.
Assunto: Re: [rt-users] RT - Character SET

Hi,

I’m Portuguese, and my users and I send emails in Portuguese, but when RT
sends my comments, the Portuguese characters such as the ç the à, á, ó and
others, don’t appear, instead I get some codes.

I believe this is due to the character set. How do I change it?

Hi, Carlos

We use RT with brazilian portuguese messages. RT uses unicode charset.

Which versions of RT, perl and operating system are you using?

Alex

smime.p7s (3.02 KB)