What Kevin said is what you need.
“nor can I add them to groups” - You can only add Privileged Users to a
LBNL.On Mon, Jun 28, 2010 at 2:27 PM, Kevin Gagel firstname.lastname@example.org wrote:
It’s one or both that you need. These are my settings and my users are auto
created for me.
Kevin W. Gagel
College of New Caledonia
My Shared Files:
On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote:
I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the
point where it allows me to authenticate and access the Self Service page
but I am stuck getting with all users being unprivileged. Users I create
inside RT can be privileged but none of the external users are privileged
nor can I add them to groups.
I see references to autocreate users but am unable to get any creation to
happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to
create user accounts before I can move forward? What options do I need to
look into for auto creating users? Can I set all my external users to
privileged (not the best idea)?
RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1
threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am
not attached to 3.8.6 so replacing with 3.8.8 is an option.
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