Rt at a glance components

RT Users
1

Hi

Does anybody know if there is an easy way to make a clone of a component on
the RT at a glance page (MyRT.html) ? e.g. take a copy of QuickCreate and
have a QuickCreate2.

regards

Garry

Dr Garry Booth
IT Services
Loughborough University

2

Hi

Does anybody know if there is an easy way to make a clone of a component on
the RT at a glance page (MyRT.html) ? e.g. take a copy of QuickCreate and
have a QuickCreate2.

copy share/html/Elements/Quicksearch to local/html/Elements/Quicksearch2
modify it to suit your needs
add it to RT_Site_Config.pm:

Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueues MyReminders RefreshHomepage Dashboards Quicksearch2)]);

restart webserver