RT as a intranet portal? Or other suggestions?

Hi all,

Is there an extension that will make RT look like an intranet portal?

To be able to put in articles, upload docs, and such?

Or do you guys have any suggestions as a good Intranet Portal I could
install on the same box as RT (RHEL5) ?

Nelson Pereira
Senior Network Administrator

Protus IP Solutions Inc.
npereira@protus.com
phone: 613.733.0000 ext.528
MyFax: 613.822.5083
www.myfax.com

Refer your friends and colleagues to MyFax!
Click here for more information.
http://www.myfax.com/referral_program.asp

http://www.myfax.com

Is there an extension that will make RT look like an intranet portal?

To be able to put in articles, upload docs, and such?

=20

Or do you guys have any suggestions as a good Intranet Portal I could
install on the same box as RT (RHEL5) ?

I’ve been happy with TWiki for our internal needs. A wiki-notion
of edit-in-place is more suitable for our documentation than RT’s
notion of serial appends to a thread (ticket).

I’ve also been interested in Trac, but that uses its own
built-in wiki and ticketing system. I like the integration Trac
provides, but I don’t want a second ticketing system or a second wiki.

FWIW, it probably would not be too hard to make a twiki plugin
that interacted with RT via the REST interface. And probably
the reverse, if you wanted some RT interface to twiki (e.g. to
use wiki pages instead of RTFM articles).

bobg

I personaly use pmwiki and have been very happy with it.

MartinOn 4/16/08, Nelson Pereira npereira@protus.com wrote:

Hi all,

Is there an extension that will make RT look like an intranet portal?

To be able to put in articles, upload docs, and such?

Or do you guys have any suggestions as a good Intranet Portal I could
install on the same box as RT (RHEL5) ?

Nelson Pereira
Senior Network Administrator

Protus IP Solutions Inc.
npereira@protus.com
phone: 613.733.0000 ext.528
MyFax: 613.822.5083
www.myfax.com

Refer your friends and colleagues to MyFax!
Click here for more information.http://www.myfax.com/referral_program.asp

[image: www.MyFax.com] http://www.myfax.com/


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Does it have any scripts that work with RT at all?

Regards,

Nelson PereiraFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Martin
Wheldon
Sent: Wednesday, April 16, 2008 11:12 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT as a intranet portal? Or other suggestions?

I personaly use pmwiki and have been very happy with it.

Martin

Non at all I’m afraid, it is however extremely easy to use and easily
extensible.

I use it for all my systems documentation, FAQ’s etc

Regards

MartinOn 4/16/08, Nelson Pereira npereira@protus.com wrote:

Does it have any scripts that work with RT at all?

Regards,

Nelson Pereira

From: rt-users-bounces@lists.bestpractical.com [mailto:
rt-users-bounces@lists.bestpractical.com] *On Behalf Of *Martin Wheldon
Sent: Wednesday, April 16, 2008 11:12 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT as a intranet portal? Or other suggestions?

I personaly use pmwiki and have been very happy with it.

Martin

On 4/16/08, Nelson Pereira npereira@protus.com wrote:

Hi all,

Is there an extension that will make RT look like an intranet portal?

To be able to put in articles, upload docs, and such?

Or do you guys have any suggestions as a good Intranet Portal I could
install on the same box as RT (RHEL5) ?

Nelson Pereira
Senior Network Administrator

Protus IP Solutions Inc.
npereira@protus.com
phone: 613.733.0000 ext.528
MyFax: 613.822.5083
www.myfax.com

Refer your friends and colleagues to MyFax!
Click here for more information.http://www.myfax.com/referral_program.asp

[image: www.MyFax.com] http://www.myfax.com/


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

I’ve been happy with TWiki for our internal needs. A wiki-notion
of edit-in-place is more suitable for our documentation than RT’s
notion of serial appends to a thread (ticket).

I’ve also been interested in Trac, but that uses its own
built-in wiki and ticketing system. I like the integration Trac
provides, but I don’t want a second ticketing system or a second wiki.

FWIW, it probably would not be too hard to make a twiki plugin
that interacted with RT via the REST interface. And probably
the reverse, if you wanted some RT interface to twiki (e.g. to
use wiki pages instead of RTFM articles).

We use Twiki and RT as well, but with no integration.

Googling on the subject sometime last year, I did run across references
to companies who have done some integration of RT into Twiki, using
Mason - but I’ve been unable to find any concrete information, and it
isn’t a high enough priority / we don’t have the resources at my work
place for it.

Regards,
Kim